General Policies and Information

Hours of Operation

 Weekdays: 11:00AM-08:00PM

*before and after hour reservations OK, with advance reservation and 15% surcharge

Saturdays/Sundays: 9:30AM-6:00PM

Massage: 10AM-11PM, everyday by advance reservation at home or salon

 

Closed Mondays

 (house call massage services OK 7 days a week)

Making a reservation

By telephone:   03-6721-9669, 080-3599-9669

Telephone calls accepted: 10AM-6PM

 

By email:  staff.jolinails@gmail.com

Online: www.joliarts-salon.com (online reservation link)

Reservations are accepted up to 2 months in advance.

We accept same day reservations via telephone.

You can select the stylist of your choice, upon availability.

 

Cancelation, arriving late, and no-show policy

If you request a time-change or wish to cancel, please notify us by 5PM the day prior to your appointment. There will be a 50% charge for cancelations made after that. 100% will be charged for no-shows.

 

If you are more than 15 minutes late, we cannot guarantee your treatment. If you are 30 minutes late, without contacting us, your appointment will be considered a no-show.

 

General Policy:

Due to the health and safety of customers and our beauty technitions, we may refuse service for the following reasons:

1. Severe damage to your natural nails (nail customers only)

2. Athletes foot (pedicure and foot massage customers)

3. Customers with severe skin allergies

4. This is a non-smoking facility

 

Nail Repair:

If your gel nails begin to chip or peel within 4 days, out of no fault of your own, we will repair them for free. If you damaged them yourself, you can make an appointment and we will repair them at an additional charge at a reasonable rate.

 

Payment:

We accept cash ONLY. Small change is appreciated.